Data Protection Policy

Fb89 Privacy Policy — Your information is safe with us

This Privacy Policy explains in detail how fb89 collects, stores, and uses your personal information. We believe your data belongs to you.

Last Updated: January 1, 2026
256-Bit SSL

Military-Grade Encryption

Not Third Parties

Data Never Sold

Full Control

Your Data, Your Control

Regular Updates

Always Up-to-Date Policy

Why Is Your Data Safe With fb89?

A quick overview of the key pillars of our privacy protection

Advanced Encryption

All your data and transactions are secured with 256-bit SSL encryption. fb89 uses bank-level security to keep your information fully protected.

Secure Data Storage

Your personal data is stored on secured servers and can only be accessed by authorized personnel for specific legitimate purposes.

Transparent Data Practices

You are fully informed about what data is collected and why. No data is collected for hidden purposes.

User Rights

You can view, correct, or delete your personal data at any time. Full control over your data always remains with you.

Never Sold to Third Parties

Fb89 never sells your personal data to advertisers or third parties. Your information is used solely to improve our services.

International Standards

Our Privacy Policy is built in accordance with international data protection standards, ensuring the highest level of protection for you.

1

Introduction & Purpose of This Policy

Fb89 is one of Bangladesh's most trusted online betting platforms. We believe you should have full control over your personal information. This Privacy Policy ("Policy") explains what information fb89 collects about you, why we collect it, and how it is used and kept secure.

This policy applies to the fb89 website (fb89.ws), mobile app, and all associated services. By accessing the website or creating an account, you are agreeing to this Privacy Policy.

Important: This policy may be updated from time to time. You will be notified by email of any major changes. Please check this page regularly.

Fb89 always adheres to international data protection standards. Our goal is to keep your information secure while delivering the best possible betting experience.

2

What Information We Collect

Fb89 collects various types of information to deliver its services. Here's a breakdown of what we collect and why:

Data Type What We Collect When It Is Collected
Identity Information Full name, date of birth, national ID number During Registration & KYC Verification
Contact Information Email address, mobile number, and physical address At Account Registration
Financial Information Mobile banking number, transaction history During Deposits & Withdrawals
Device Information IP address, browser, operating system While Using the Website
Betting History Bet amount, match, and outcome At the Time of Each Bet
Cookies Data Browsing Habits & Preference Settings While Browsing the Site

Fb89 only collects information that is strictly necessary. No excessive or irrelevant data is requested.

A photo of your national ID or passport may be requested for KYC (Know Your Customer) verification. This information is used solely to confirm your identity and prevent money laundering.

3

How Your Data Is Used

Fb89 uses the data it collects for the following purposes:

  • Account Management: To create and maintain your account.
  • Payment Processing: To process deposits and withdrawals securely.
  • Identity Verification: To prevent fraud and account abuse.
  • Customer Support: To resolve your issues and respond to your queries.
  • Promotions & Offers: To send you relevant bonuses and offers tailored to your preferences.
  • Service Improvement: To improve platform performance and enhance the user experience.
  • Legal Obligations: To comply with applicable laws and regulations.
  • Responsible Gaming: To detect unusual betting patterns and provide timely assistance to members.

Fb89 never sells or rents your personal information to third parties for advertising purposes. Your data is used solely for the purposes outlined above.

4

Data Retention & Expiry

Fb89 retains your data only for as long as necessary. The retention periods for different types of information are outlined below:

  • Active account data: retained for the full duration the account remains active.
  • Financial transaction records: retained for up to 5 years as required by law.
  • KYC documents: retained for up to 3 years after account closure.
  • Cookie data: Session cookies are deleted when you close your browser; persistent cookies last 30–365 days.
  • Customer support conversations are retained for up to 2 years.

Your data is stored in secure data centers, protected by multiple layers of security to prevent unauthorized access. Data is automatically deleted once its retention period expires.

For legal investigations or dispute resolution, certain data may be retained beyond the periods stated above.

5

Data Sharing Policy

Fb89 never sells your personal data. However, limited information may be shared in certain specific circumstances:

  • Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, and similar services to process your transactions.
  • Security Partners: Limited data may be shared with specialized security firms for fraud detection and prevention.
  • Law Enforcement Agencies: When required by a court order or legal obligation.
  • Licensing Authority: For regular audits conducted by our licensing authority.

Before sharing data with any third party, we ensure they adhere to the same level of privacy protection that we uphold.

6

Cookies & Tracking Policy

Fb89 uses cookies on its website to enhance your browsing experience. Cookies are small text files stored on your device.

Cookie Type Purpose Duration
Essential Cookies Login sessions and security tokens Deleted at End of Session
Functional Cookies Language Preference & UI Settings 30 Days
Analytics Cookies Site Traffic Analysis 90 Days
Essential Cookies Fraud Detection 365 Days

You can disable cookies through your browser settings, though doing so may affect certain features of the website. Disabling essential cookies may prevent you from logging in.

7

Your Data Rights

As an fb89 member, you have the following rights regarding your data:

Right to Access

You can access the information we hold about you at any time.

Right to Rectification

You may request corrections to any inaccurate information we hold.

Right to Erasure

You may request deletion of your data where no legal obligation requires us to retain it.

Right to Restrict Processing

You may object to the use of your data for specific purposes.

Data Portability

You may request a downloadable copy of your data.

Marketing Opt-Out

You can opt out of promotional emails and notifications at any time.

To exercise these rights support@fb89.ws. We aim to respond within 30 business days.

8

Our Security Measures

Fb89 uses multiple layers of security technology to protect your data. Here's an overview of our security measures:

1
SSL Encryption

All communication between your browser and our servers is encrypted with 256-bit SSL, keeping your data completely private in transit.

2
Two-Factor Authentication (2FA)

With 2FA enabled on your account, no one can log in even if your password is compromised.

3
Automated Threat Detection

Our AI-powered system monitors for suspicious activity 24/7 and takes immediate action when needed.

4
Secure Data Centers

Your data is stored in internationally certified secure data centers with both physical and digital security in place.

fb89 will never ask for your password, OTP, or banking details via email, SMS, or phone. If you receive such a message, treat it as a potential scam and contact support immediately.

9

Minor Protection

Fb89 is strictly not intended for anyone under the age of 18. We do not knowingly collect or process personal data from minors.

  • Age verification is carried out at the point of registration.
  • In suspicious cases, age is verified by requesting KYC documents.
  • Any account found to belong to a minor is immediately suspended and all associated data is deleted.
  • If you believe your child has created an account, please contact us at support@fb89.ws.

Responsible gaming is our priority. To learn more, visit our Responsible Gaming View Page.

10

Contact & Complaints

If you have any questions, concerns, or complaints about the Privacy Policy, please contact us through the following:

Email

Support@fb89.ws

Live Chat

24/7 Instant Support

Response Time

Within 30 Business Days

Once a complaint is submitted, we'll respond as quickly as possible. Complex cases may take up to 30 business days. Our goal is to resolve every complaint fairly.

Frequently Asked Questions About the Privacy Policy

Answers to the Most Frequently Asked Questions

No, fb89 never sells or rents your personal information to third parties. Limited data may only be shared for payment processing or where legally required.

Data for active accounts is retained for as long as the account remains open. Financial records are kept for up to 5 years for legal compliance. Most data is deleted once an account is closed.

Yes, you can request to view, correct, or delete your data at any time by emailing support@fb89.ws. Please note that data subject to legal obligations may not be eligible for deletion.

Yes, if you give consent during registration, you will receive emails about bonuses and offers. You can unsubscribe at any time through your account settings or the unsubscribe link in any email.

Disabling essential cookies will prevent you from logging in and using core features. Turning off analytics or marketing cookies won't affect normal site functionality, though some personalized features may not be available.

Yes, if your data is affected by a security breach, you will be notified as quickly as possible via email and in-app notification. You will be clearly informed of what happened and what steps have been taken.

Join fb89 — A Safe & Trusted Betting Platform

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